Frequently Asked Questions

Yes, we do. We cover Houston and all surrounding communities — see the full service area list on our home page.

We provide same-day service whenever it is possible.

We provide up to 1-year warranty on parts and labor.

The diagnostic fee covers the technician’s visit, inspection, and troubleshooting to identify the problem and provide an estimate. If you approve the repair, the diagnostic fee may be applied toward the total cost (if applicable).

We can’t diagnose by text because the same issue can have multiple causes. A technician must inspect the appliance in person.

Yes, we use genuine Original Equipment Manufacturer parts for all repairs.

Our service hours are Monday – Saturday 08:00AM – 6:00PM.

Yes, we service built-in, integrated and panel-ready appliances, including columns and under-counter units.

In most of our service area we offer same-day or next-day appointments. Call us and we will confirm the nearest slot.

We accept all major credit cards, checks and cash. Payment is due when the repair is complete.